Can You Return Sleep Number Bed

Can You Return a Sleep Number Bed?

Sleep Number beds are known for their customizable comfort and personalized sleep experience. However, there may be instances where you need to return your Sleep Number bed. Here's what you need to know about Sleep Number's return policy, the steps involved in the return process, and any applicable fees or restrictions.

Sleep Number's Return Policy

Sleep Number offers a 100-night sleep trial period for all its beds. During this period, you can try out the bed in the comfort of your own home and decide if it meets your needs. If you're not satisfied with the bed, you can return it for a full refund within the trial period.

After the 100-night sleep trial period, Sleep Number offers a limited warranty on its beds, which covers defects in materials and workmanship. The warranty period varies depending on the model and type of bed, so it's recommended to check the specific details for your bed.

Steps to Return a Sleep Number Bed

To initiate a return, you can contact Sleep Number's customer service department by phone or email. You will be asked to provide your order number, the reason for the return, and the condition of the bed. Once your request is processed, Sleep Number will arrange for the bed to be picked up and returned to their warehouse.

It's important to note that the bed must be in its original condition, with all accessories and components included. Sleep Number may charge a restocking fee if the bed is damaged or missing any parts.

Fees and Restrictions

Sleep Number charges a $99 transportation fee for all returns, regardless of the reason. This fee covers the cost of picking up and returning the bed. Additionally, if you return the bed after the 100-night sleep trial period, you may be charged a restocking fee of 10% of the purchase price.

Sleep Number does not accept returns on custom-made or clearance items, so it's crucial to confirm the return eligibility of your bed before initiating the process.

Alternatives to Returning

If you're experiencing issues with your Sleep Number bed but don't want to return it, there may be alternative options available. Sleep Number offers a variety of support services, including troubleshooting guides, online resources, and in-home adjustments. By reaching out to Sleep Number's customer service team, you may be able to resolve the issue and enhance your sleep experience.

Conclusion

Sleep Number's 100-night sleep trial period and limited warranty provide you with ample time to evaluate the comfort and quality of your bed. If you decide to return your Sleep Number bed, be sure to follow the proper steps and consider any applicable fees or restrictions. By understanding Sleep Number's return policy, you can make an informed decision about your sleep investment and ensure a restful night's sleep.